VixHR

Legal

Terms of Service

Effective Last updated

By creating an account, accessing, or using VixHR, you agree to these Terms. If you do not agree with these Terms, you must not access or use the Service.

01About VixHR

These Terms of Service (“Terms”) govern your access to and use of VixHR, including the VixHR website, web application, mobile applications, software, features, and related services (collectively, the “Service”).

VixHR is operated by Microweb Global (Private) Limited, a company incorporated in Sri Lanka (“Microweb Global”, “we”, “us”, or “our”).

VixHR is a cloud-based human resources and workforce management platform designed to help organizations manage employee-related processes, including attendance, leave, overtime, employee information, workplace information, notifications, and related workforce-management functions.

Features available to an organization may depend on its subscription plan, account configuration, product version, and features made available by us from time to time.

02Eligibility and intended use

VixHR is intended for use by organizations and their authorized employees and workforce members. If you use VixHR on behalf of a company or organization:

  • you represent that you have authority to bind that organization to these Terms;
  • “you” and “your” may refer to that organization; and
  • you are responsible for ensuring that users accessing the organization’s VixHR account comply with these Terms.

Organizations are responsible for ensuring that their use of VixHR complies with applicable employment, privacy, data-protection, and other laws.

03Organization accounts

An organization may create and administer a VixHR account and invite authorized employees to use the Service. Organization administrators may be able to:

  • create and manage employee accounts;
  • assign roles and permissions;
  • manage employee information;
  • manage attendance and leave settings;
  • access reports and records; and
  • configure other organization-level features.

Organizations are responsible for determining which employees are authorized to use VixHR and what information those employees may access.

04Account security

Users are responsible for maintaining the confidentiality of their login credentials and for using reasonable security practices. You must not:

  • share your credentials with unauthorized individuals;
  • allow another person to use your account;
  • attempt to access another person’s account; or
  • knowingly permit unauthorized access to your organization.

You should notify your organization administrator or Microweb Global if you believe your account has been compromised.

05Attendance and location features

VixHR may provide attendance functionality that allows employees to clock in and clock out.

When an employee uses a location-enabled clock-in or clock-out feature, VixHR may obtain the employee’s device location for the purpose of recording or validating the attendance event.

VixHR does not continuously track an employee’s location. Location information is intended to be collected only in connection with supported clock-in or clock-out actions.

Where applicable, VixHR may use Google services to convert or identify an address associated with location information provided during an attendance event.

Employees are responsible for granting the necessary location permission to the VixHR mobile application. If location permission is disabled, location-dependent attendance functionality may not work correctly.

Organizations are responsible for informing their employees about their use of location-enabled attendance functionality and ensuring that such use complies with applicable law.

06Customer data

Organizations and users may submit information to VixHR, including employee information, attendance records, leave information, overtime information, and other workforce-related information (“Customer Data”).

The organization retains its rights in Customer Data.

You authorize Microweb Global to host, store, process, transmit, and otherwise handle Customer Data as reasonably necessary to provide, maintain, secure, and improve VixHR and to comply with applicable legal obligations.

Organizations are responsible for ensuring that they have the necessary rights, permissions, notices, and lawful basis to provide Customer Data to VixHR.

07Communications

VixHR may use email, push notifications, and, where required or enabled, SMS to provide service-related communications. These communications may include:

  • account notifications;
  • attendance-related notifications;
  • leave-related notifications;
  • security notifications;
  • service announcements;
  • account or administrative communications; and
  • other communications necessary to provide the Service.

Push notifications may be delivered using Firebase Cloud Messaging (“FCM”).

08Third-party services

VixHR may use third-party technology and infrastructure providers to operate particular features of the Service. These may include services provided by Google and its affiliates, including:

  • Firebase and Firebase Cloud Messaging;
  • Google Analytics; and
  • Google services used for address or location-related functionality.

Third-party services may process information according to their own terms and privacy policies.

09Acceptable use

You must not use VixHR to:

  • violate applicable law or regulation;
  • infringe another person’s rights;
  • access another user’s account without authorization;
  • interfere with or disrupt the Service;
  • introduce malware or other harmful code;
  • attempt to bypass security controls or access restrictions;
  • reverse engineer or attempt to obtain the source code of VixHR except where expressly permitted by law;
  • use VixHR for fraudulent or unlawful activities;
  • submit information that you do not have the right to process; or
  • misuse attendance, location, employee, or other VixHR functionality.

10Service availability

We aim to provide a reliable and secure Service but do not guarantee that VixHR will always be uninterrupted or error-free.

VixHR may become temporarily unavailable because of maintenance, updates, infrastructure problems, third-party service failures, telecommunications issues, security incidents, or circumstances outside our reasonable control.

11Intellectual property

VixHR, including its software, source code, user interfaces, designs, graphics, branding, documentation, and related materials, is owned by or licensed to Microweb Global and is protected by applicable intellectual-property laws.

These Terms do not transfer ownership of VixHR to you.

Subject to these Terms, Microweb Global grants authorized users a limited, non-exclusive, non-transferable right to use VixHR for its intended business purposes.

12Free and paid features

VixHR may provide free features, paid features, or different service plans. We may introduce, modify, or discontinue features as VixHR develops.

If paid features are introduced in the future, applicable pricing, billing, renewal, and cancellation terms will be presented before or at the time of purchase.

At present, VixHR does not process payments through a payment provider directly as part of the Service.

13Data deletion following cancellation

When an organization cancels its VixHR account, the organization’s data will be scheduled for deletion following cancellation, subject to applicable legal, security, backup, or other legitimate retention requirements.

Once applicable retention periods have expired, the relevant data will be deleted or securely disposed of.

Organizations should export any information they need before cancelling their VixHR account.

14Suspension and termination

An organization may stop using VixHR and cancel its account. We may suspend or terminate access where reasonably necessary because of:

  • material violation of these Terms;
  • security risks;
  • unlawful or fraudulent activity;
  • abuse of the Service;
  • legal requirements; or
  • discontinuation of the Service.

Where reasonably practicable, we may provide notice before taking such action.

15Disclaimer

VixHR is a software platform intended to assist organizations with workforce and HR management.

VixHR does not provide legal, employment, payroll, tax, accounting, or other professional advice. Organizations remain responsible for their employment decisions, policies, records, and compliance obligations.

To the maximum extent permitted by law, VixHR is provided on an “as available” and “as is” basis.

16Limitation of liability

To the maximum extent permitted by applicable law, Microweb Global will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, or data arising from or related to use of VixHR.

To the extent permitted by applicable law, Microweb Global’s aggregate liability arising from or relating to VixHR will be limited to the amount paid by the relevant customer to Microweb Global for VixHR during the twelve months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

17Changes to VixHR

We may modify, update, add, or remove features from VixHR as the Service develops. Where a material change significantly affects the Service, we may provide reasonable notice where practicable.

18Changes to these Terms

We may update these Terms from time to time. The updated version will state its effective date. Where material changes are made, we may provide notice through VixHR, our website, email, or another reasonable method.

Continued use of VixHR after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19Governing law

These Terms shall be governed by the laws of the Democratic Socialist Republic of Sri Lanka, unless applicable mandatory law requires otherwise.

Disputes arising from these Terms or the Service shall be subject to the jurisdiction of the courts of Sri Lanka, subject to any mandatory rights available under applicable law.

20Contact

If you have any questions about this page, or would like to make a request, contact us:

Microweb Global (Private) Limited
67 S. De S. Jayasinghe Mawatha, Nugegoda, Sri Lanka
[email protected]

Website: vixhr.com

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